Privacy and Cookies

Privacy Policy

Background

Pursuant to and in accordance with EU Regulation 2016/679 (GDPR), we indicate below information regarding the processing of personal data.

This document allows you to understand how your personal data will be processed in accessing our site www.altomilano.com and to collect from the user an explicit and informed consent on the processing of such data.

In general, the processing of any personal data or information provided to the Data Controller will be carried out in accordance with internationally recognized legal principles of lawfulness, fairness, transparency, purpose and storage limitation, data minimization, accuracy, integrity and confidentiality and with the purpose of ensuring the services offered on the site, the sale of products and the activation of a possible information service with the sending of newsletters.

When the user consults the site www.altomilano.comyou accept the terms and conditions of use of the website owned by Alto Milano, in addition to the provisions of this Privacy Policy. Therefore, if the potential user feels that he or she does not agree to the terms for browsing our site, he or she is encouraged not to access or use the content and services offered through this site.

1. Data controller

Owner of the processing of personal data of users who consult and use the site www.altomilano.com is Facenti Srl with headquarters in Via Bruno Buozzi,23- 25021 Bagnolo Mella (Brescia) - Italy.

The Data Protection Officer (DPO) is Michela Facenti and can be contacted by sending an email to: info@facenti.it

2. The personal data being processed

The Data Controller may collect and process users' personal data when users access and visit the website www.altomilano.com navigating within the pages, even without registration and without filling in or entering data in online forms.

Among the personal data collected , either independently or through third parties, may be: Cookies, Usage Data, Email, Password,. Other personal data may be indicated in other sections of this privacy policy. Such personal data may be entered voluntarily by the user, or collected automatically when accessing the site. Any use of Cookies - or other tracking tools, where not otherwise specified, is for the purpose of identifying the user and recording their preferences for purposes strictly related to the provision of the service requested by the user.

Failure to provide certain personal data may prevent or limit the provision of certain services.

3. Data management in relation to payments

The services offered by the site allow Customers to make payments by credit card circuit Mastercard, Visa and Maestro, Paypal-verified, bank transfer. The data used for payment are acquired directly by the Service Manager of the requested payment, which collects them as specified in the respective privacy policy.

4. Purpose of data processing and legal basis for use

The Holder will use the data essentially for the following purposes :

  • Purchase and delivery of products and services: the data are necessary for the management of orders, delivery of products and related services. They may also be used to verify the user's identity in specific cases such as the loss of access codes in the case of registration to the website with a personal account, to send news letters where requested, to allow the saving of favorite items and generally respond to the user's request for services based on his/her consent. Not having the data will make it impossible to provide any services;
  • Marketing and re-marketing: data may be used to send promotional communications and advertising based on the interests expressed by the user in relation to the products or services offered. The processing is based on the user's consent ;
  • Compliance with regulatory requirements : in compliance with legal obligations are fulfilled requests for collection, processing, storage of certain personal data. This management is not done on a voluntary basis by the user as it responds to legal requirements including accounting or tax obligations ;
  • Abusesor violations of law : data may be managed to prevent or detect any abuse when using the site and where appropriate to allow the Data Controller proper protection in court.

5. Recipients of personal data

  • Subjects acting as both internal and external data processors, i.e. persons, Companies or Firms assisting and advising the Controller in matters : administrative/accounting, fiscal, legal, tax, financial ;
  • Subjects who interact for the functionality of the services provided through the site and for its maintenance;
  • Subjects appointed by the Owner to the processing of data for the activity inherent to the services offered by the site and obliged to confidentiality ( e.g. employees of the Owner) ;
  • Subjects to whom it is mandatory to communicate personal data for purposes provided for by Italian law.

6. Data retention

The Data Controller undertakes to keep the data necessary for normal business operations for the shortest period depending on the service offered. Data processed for Marketing purposes will be kept until consent is revoked by the data subject. Data processed for regulatory compliance purposes will be kept for the periods required by law. Data related to abuses or violations of the law will be kept for the legal period necessary for the protection of the Data Controller in order to communicate such data to the competent Authorities.

7. User Protection

The User of the site www.altomilano.com has the right to request at any time to the Owner :

  • Access to your personal data and clarification of data processing ;
  • The deletion of personal data from the records of the Data Controller ;
  • The restriction of the use of personal data ;
  • The rectification or updating of incomplete or inaccurate data.

The User may also :

  • Object to the use of data for sending news letters, soft spam and similar tools ;
  • Withdraw consent to marketing and re-marketing actions.

In addition to the communication channels through which the User defines to be contacted at the stage of providing personal data ( email, telephone, sms, mail, notifications ) it is possible to contact the DPO at the following email address : info@facenti.it

You always have the right to lodge a complaint with the Data Protection Authority if you believe your personal data is being processed in violation of applicable regulations.

8. Navigation data

The computer systems and software procedures used to operate the platform acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the Site, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning, to identify anomalies and/or abuses, and are deleted immediately after processing.
The data could be used to ascertain responsibility in case of hypothetical computer crimes against the platform or third parties.

Managing addresses and sending email messages

These services are operated by Mailchimp and allow them to manage a database of email contacts, telephone contacts or contacts of any other type used to communicate with the User. These services may also allow for the collection of data related to the date and time of the User's viewing of messages, as well as the User's interaction with them, such as information about clicks on links embedded in messages.

Interaction with social networks and external platforms

These services allow for interactions with social networks, or other external platforms, directly from the pages of the Application. The interactions and information acquired by this Application are in any case subject to the User's privacy settings related to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if Users do not use the service, it may collect traffic data related to the pages where it is installed.

9. Changes

With reference to this policy, the Data Controller reserves the full right to modify or update the content of the Policy also in accordance with any regulatory changes. Changes will be valid and binding at the moment of their publication on the site. It is recommended to visit this section regularly to be fully aware of any changes introduced.

Buttons

Twitter Tweet button and social widgets (Twitter)

The Tweet button and Twitter social widgets are services for interaction with the social network Twitter, provided by Twitter Inc. and the data processed are Cookie and Usage Data. Privacy Policy.

Facebook social button and widget (Facebook, Inc.)


The Facebook social button and widgets are services for interaction with the social network Facebook, provided by Facebook, Inc. The Personal Data collected are Cookies and Usage Data.
Privacy Policy.

+1 button and Google+ social widgets (Google)

The +1 button and Google+ social widgets are services for interaction with the Google+ social network, provided by Google Inc. Personal data collected are Cookies and Usage Data.

Privacy Policy

Youtube Video Widget (Google)

Youtube is a video content display service operated by Google Inc. that allows this Application to integrate such content within its pages. Personal data collected: Cookies and Usage Data. Privacy Policy.

Google Analytics (Google)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads in its advertising network.
Personal Data collected are Cookies and Usage Data.
Privacy Policy

Data Center :

Provider: OVH Groupe SAS, registered with the RCS of Lille under number 537 407 926 and headquartered at 2, rue Kellermann, 59100 Roubaix

Physical location of the data center: Strasbourg (SBG1) - France

COOKIES

What is a cookie?

What is a cookie? A cookie is a small text file that is stored by the computer the moment a website is visited by a user. The text stores information that the site is able to read when it is visited at a later time. Some of these cookies are necessary for the site to function properly, while others are useful to the visitor because they can securely store, for example, user name or language settings. The advantage of having cookies installed on your pc is that you no longer need to fill in the same information each time you want to access a previously visited site.

Why does our site use cookies?

Our site uses cookies in order to provide its customers with a shopping experience shaped as closely as possible around their tastes and preferences. Through cookies we ensure that you do not have to receive or enter the same information each time you visit the site. Cookies are also used in order to optimize the performance of the website: in fact, they make both the final purchase process and the quick search for specific items and products within the site easier. In order to protect your personal data from possible loss and any form of unlawful processing we have taken appropriate technical and organizational measures. For more information please see our Privacy Policy.

What kind of cookies do we use and for what purpose?

Our site uses different types of cookies, each of which has a specific function.

Functional cookies

These cookies are not essential for the operation of the site, but they improve the quality and experience of browsing.

Analytical cookies

These cookies are used, for example, by Google Analytics to process statistical analyses of how users navigate the site through computers or mobile applications, the number of pages visited, or the number of clicks made on a page while browsing a site. We process the results of these analyses anonymously and solely for statistical purposes only if the service provider uses cookies in connection with the browser installed on your computer or other devices used to browse our site.

Third-party cookies for marketing and retargeting

These cookies are used by trusted third-party companies that allow you to view banner ads its other affiliate sites, showing you the latest products you have looked at on our site. As you browse within our site, these cookies are also used to show you products that may be of interest to you or similar to those you have previously looked at, based on your browsing history. The use of these cookies does not normally involve the processing of personal data, but it may allow them to connect to your computer or other device and track the data saved: these cookies connect to the browser installed on your computer or other device used while browsing our site.

Social network cookies

These cookies are used to allow your social account to interact with the site. They are used, for example, to let you express your appreciation and share it with your friends on social. Social network cookies are not necessary for browsing.

Technical and aggregate statistics cookies

Activities strictly necessary for operation

This Application uses Cookies to save the User's session and to perform other activities strictly necessary for its operation, such as in relation to traffic distribution.

Preference saving activities, optimization and statistics

This Application uses Cookies to save browsing preferences and optimize the User experience. These Cookies include, for example, those for setting the language and currency, or for statistics management by the Site Owner.

Other types of Cookies or third-party tools that may make use of them

Some of the services listed below may not require the User's consent or may be managed directly by the Owner - depending on what is described - without the help of third parties. If among the tools listed below are services operated by third parties, these may - in addition to what is specified and also without the knowledge of the Owner - perform tracking activities on the User. For detailed information on this, we recommend that you consult the privacy policies of the services listed.


Cloud Flare
CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc.
The way CloudFlare is integrated means that it filters all traffic from this Application, i.e., communications between this Application and the User's browser, while also allowing the collection of statistical data about it.
Personal Data Collected: Cookies and Various types of Data as specified by the privacy policy of the service.Privacy Policy

Remarketing

These services allow this Application and its partners to communicate, optimize and serve advertisements based on the User's past use of this Application. This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to partners to which the remarketing and behavioral targeting activity is linked.


Google Analytics (Google)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads in its advertising network.
Personal Data collected: Cookies and Usage Data.Privacy Policy -Opt Out



List of cookies that may be used

How can I control the installation of Cookies?

In addition to what is stated in this document, the User can manage Cookie preferences directly within their browser and prevent - for example - third parties from installing Cookies. Through your browser preferences you can also delete any Cookies you have installed in the past, including the Cookie in which consent to the installation of Cookies by this site is possibly saved. It is important to note that by disabling all Cookies, the operation of this site may be impaired. You can find information on how to manage Cookies in your browser at the following addresses:Google Chrome,Mozilla Firefox,Apple SafarieMicrosoft Windows Explorer. In the case of services provided by third parties, the User may also exercise its right to oppose tracking by informing itself through the privacy policy of the third party, through the opt out link if explicitly provided or by contacting it directly. Notwithstanding the foregoing, the Owner informs that the User may make use ofYour Online Choices. Through this service it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, advises Users to use this resource in addition to the information provided herein.

How can I disable cookies through browser configuration?

You can change your browser to disable cookies through a very simple procedure. Please note that by disabling cookies both username and password will no longer be stored on the login box of the site. Most browsers (Internet Explorer, Firefox, etc.) are configured to accept cookies. However, most browsers allow you to control and even disable cookies through your browser settings. Please note, however, that disabling browsing or functional cookies may cause the site to malfunction and/or limit the service we provide. To learn more about cookies and how to manage or disable third-party or marketing/retargeting cookies, you can visit www.youronlinechoices.com. Instead, to disable analytical cookies and to prevent Google Analytics from collecting data about your browsing, you can download the Google Analytics Disabling Browser Add-on: tools.google.com/dlpage/gaoptout.

Google Chrome:

  • Running the Chrome Browser
  • Click on the chrome settings menu found on the browser toolbar next to the url entry window for browsing
  • Select Settings
  • Click on Show Advanced Settings
  • In the "Privacy" section click on "Content Settings" button
  • In the "Cookies" section you can change the following settings related to cookies:
    • Allow local data to be saved
    • Change local data only until the browser is closed
    • Prevent sites from setting cookies
    • Block third-party cookies and data from sites
    • Manage exceptions for some websites
    • Deleting any or all cookies

For more information visit the dedicated page.

Mozilla Firefox:

  • Run the Mozilla Firefox Browser
  • Click on the firefox settings menu found on the browser toolbar next to the url entry window for browsing
  • Select Options
  • Select the Privacy panel
  • Click on Show Advanced Settings
  • In the "Privacy" section click on "Content Settings" button
  • In the "Tracking" section you can change the following settings related to cookies:
    • Require sites not to do any tracking
    • Notify sites of your willingness to be tracked
    • Do not communicate any preference regarding tracking of personal data
  • From the "History" section you can:
    • Enable "Use custom settings" by selecting to accept third-party cookies (always, from the most visited sites, or never) and to keep them for a specified period (until they expire, when Firefox closes, or to ask each time)
    • Remove individual stored cookies

For more information visit the dedicated page.

Internet Explorer:

  • Run the Internet Explorer Browser
  • Click on the Tools button and choose Internet Options
  • Click on the Privacy tab and in the Settings section change the slider to the desired cookie action:
    • Block all cookies
    • Allow all cookies
    • Selection of sites to get cookies from: move the slider to an intermediate position so as not to block or allow all cookies, then press on Sites, in the Website Address box enter a website and then press on Block or Allow

For more information visit the dedicated page.

Safari:

  • Run the Safari Browser
  • Click on Safari, select Preferences and press on Privacy
  • In the Block Cookies section specify how Safari should accept cookies from websites.
  • To view which sites have stored cookies click on Details

For more information visit the dedicated page.

Safari iOS (mobile devices):

  • Running the Safari iOS Browser
  • Tap on Settings and then Safari
  • Tap on Block Cookies and choose from the options, "Never," "Third-party and advertisers," or "Always"
  • To clear all cookies stored by Safari, tap on Settings, then on Safari and finally on Clear Cookies and Data

For more information visit the dedicated page.

Opera:

  • Run the Opera Browser
  • Click on Preferences then Advanced and finally Cookies
  • Select one of the following options:
    • Accept all cookies
    • Accept cookies only from the site you are visiting: third-party cookies and that are sent from a domain other than the one you are visiting will be rejected
    • Never accept cookies: all cookies will never be saved

For more information visit the dedicated page.

Legal references

Notice to European Users: this privacy policy is prepared in fulfillment of the obligations set forth in Art. 10 of Directive No. 95/46/EC, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, regarding Cookies. This privacy policy relates exclusively to this Application. This page is visible by means of a link at the bottom of all pages of the Site in accordance with Art. 122 second paragraph of Legislative Decree no. 196/2003 and following the simplified procedures for the information and acquisition of consent for the use of cookies published in the Official Gazette no. 126 of June 3, 2014 and its register of provisions no. 229 of May 8, 2014.

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